Discover
Understand users and context.
Led stakeholder and user interviews at Spectrum to uncover friction in internal tools, shaping early design hypotheses.
A flexible, iterative approach to solving problems through research, creativity, and testing.
Understand users and context.
Led stakeholder and user interviews at Spectrum to uncover friction in internal tools, shaping early design hypotheses.
Frame the problem.
Synthesized data and insights into prioritized UX roadmaps for Verizon enterprise tools, aligning design with engineering capacity.
Generate ideas.
Facilitated ideation sessions using Crazy 8s and storyboarding with cross-functional teams to rapidly explore concepts for storage platform enhancements.
Visualize solutions.
Built responsive prototypes and design systems in Figma for Spectrum's internal tools and consumer web experiences, ensuring atomic consistency across applications.
Validate designs.
Ran Maze and moderated usability tests to measure comprehension and task success; iterated components based on accessibility feedback and WCAG standards.
Ship and learn.
Collaborated with engineers to QA and deliver UI components in Storybook; validated launches with analytics dashboards and A/B test insights.
Improve continuously.
Gathered user feedback post-launch to enhance flows and refine token libraries for accessibility and maintainability within Spectrum's design system.
Finalize and share.
Packaged handoff documentation and design tokens for engineering teams using Figma Tokens + Git pipelines for scalable delivery.
Systematize learnings.
Contributed to and expanded enterprise design systems at Spectrum and Verizon, establishing component governance models and accessibility guidelines.
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